Messaging Consent & Opt-In Policy

Verbal consent collection — public proof & audit details (self-contained)

Overview

Zyanya Technologies (“Zyanya”) obtains consumer permission to receive messages via verbal opt-in during live conversations (phone or in-person). This page publicly documents how consent is captured, what evidence we retain, and how third parties can verify proof. All text and graphics on this page are embedded for portability and offline review.

Method
Verbal (recorded/logged)
Channels
SMS • Email • App • Calls (as applicable)
Retention
≥ 24 months (or as required)

How Verbal Consent Is Collected

During a live interaction, our representative reads the consent statement and confirms the consumer’s agreement. The following data are captured into our consent log:

Standard Consent Script

Agent: “With your permission, Zyanya can send you updates and messages about our services via [channels]. Standard rates may apply. You can opt out anytime by replying STOP or contacting us. Do you agree?”

Customer: “Yes.”

→ Agent records the affirmative response and saves the entry in the consent log.

Embedded Proof Assets (No External Links)

The following visuals are embedded directly in this HTML file to demonstrate our proof artifacts:

Verbal Consent Record — Mock Screenshot A stylized record showing fields for date, time, agent, customer, channels, and a consent statement with an affirmative response. Z Zyanya — Verbal Consent Record Date 2025-08-13 Time 10:52 AM PDT Agent Alex Rivera (ID 2741) Customer Jordan Lee Channels Authorized SMS, Email Consent Statement (verbatim) “With your permission, Zyanya can send you updates about our services via SMS and email. Rates may apply. You can opt out anytime by replying STOP or contacting us. Do you agree?” Customer Response Yes (affirmative) Revocation Explained Yes
Figure 1 — Example “Verbal Consent Record” as stored in Zyanya’s consent log (mock data).
Verbal Consent Process Flow Diagram shows steps from live conversation to consent capture, storage, messaging eligibility, and revocation. Live Conversation Phone or In-Person Consent Script Read Customer Says “Yes” Consent Captured Agent Logs Details Stored & Auditable Retention ≥ 24 months Messaging Eligible Per Authorized Channels Revocation STOP / Email / Verbal
Figure 2 — Consent flow from conversation to storage, eligibility, and revocation.

Data Retention & Security

Revoking Consent

Consumers may revoke consent at any time by replying STOP to SMS (if applicable), by emailing support, or by informing any Zyanya representative verbally. Upon revocation, messaging is disabled for the specified channels and a revocation entry is attached to the original consent log.

Audit Notes

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